Thank you for reaching out to us through our secure patient portal. 

Please note: Anything needing time with Dr. Otten or Mary Clark will be set up as a visit with them. Any questions or requests that they can answer via the portal (without a visit) that require documentation (i.e. requests for paperwork, refills done outside of routine scheduled follow up visits - any treatment plan additions or subtractions, etc.) -  are billed at their regular hourly rate, with a minimum of a 15-minute charge.

Our portal is used for patient updates, ordering supplements, and for scheduling purposes. 
If our staff can easily answer your portal inquiry, we will attempt to take care of your request within 2 business days. 

Thank you for your understanding, and have a wonderful day!

-Northern Lights Medicine Staff-

4657 White Bear Parkway
White Bear Lake, MN 55110.
651-493-1845
We are open Mondays, Tuesdays and Thursdays from 8:30-2:30.

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